Lisa Halang <p><strong>Payment</strong></p> <p>All prices on this website are in $US. A currency converter is provided for your convenience, to be used as a guideline only.</p> <p>All transactions are secure and encrypted, and we never store your credit card information.</p> <p>We accept Visa and Mastercard through our secure server or by phone or fax. For your security we recommend you do not send credit card information through email.</p> <p>We also accept American Express, Discover, Visa and Mastercard through PayPal. You can also pay using your Paypal balance. Sorry, we are unable to accept Paypal payments by e-check.</p> <p>You do not need a Paypal account to send credit card payment using Paypal.</p> <p><strong>Sales Tax</strong></p> <p>There is no sales tax on purchases being shipped outside of Canada.</p> <p>Within Canada &#8211; <span class="caps">GST</span>/<span class="caps">HST</span> will be added to your total invoice (item plus shipping).</p> <p>Within Ontario &#8211; 5% <span class="caps">GST</span> and 8% <span class="caps">PST</span> will be added to your total invoice (item plus shipping).</p> <p><span class="caps">PST</span>/<span class="caps">GST</span>/<span class="caps">HST</span> is calculated based on the <em>shipping</em> address for all Canadian orders.</p> <p><strong>Shipping</strong></p> <p>Orders are generally shipped within two business days.</p> <p>We personally pack and ship your purchases with great care so that your package arrives safely. You might say we pack the way we would like to receive all of our own purchases. We do not ship crystal in bubble envelopes &#8211; only in boxes &#8211; to ensure that your item arrives in the same condition as when it left.</p> <p>We are always happy to combine shipping costs when two or more items are shipped together. Shipping costs are automatically calculated at checkout, based on shipping weight of each item, when you place your order. If you order multiple items and the shipping cost charged is incorrect, any shipping overage paid will be refunded to you once the actual combined shipping charges are calculated.</p> <p>Please note that due to size and weight, some items must be shipped separately.</p> <p><strong>Shipping within Canada</strong></p> <p>All packages within Canada are shipped by Canada Post Expedited Parcel with tracking and delivery confirmation. Canada Post Xpresspost Parcel is also available. Insurance is always included at no additional charge.</p> <p><strong>Shipping to the US</strong></p> <p>All packages to the US are shipped by Canada Post Expedited Parcel with tracking and delivery confirmation. Insurance is always included at no additional charge.</p> <p>Please note that shipping from Canada to the US by Expedited Parcel can take up to 2 weeks (10 business days) to arrive, as packages can take up to a week to clear US customs.</p> <p>Canada Post Xpresspost Parcel is also available, and generally takes a week (5 business days) to arrive.</p> <p>Other shipping options are available upon request. If you require faster delivery, please <a href="mailto:info@purpleunicorncollectibles.com">contact us</a> for an alternative shipping quote to your destination.</p> <p>Buyers outside of Canada are responsible for any applicable duties or taxes charged by your country. Customs documents will reflect the actual purchase price, excluding shipping cost. Please do not ask us to undervalue the shipment or to declare your purchase a gift.</p> <p><strong>International Shipping</strong></p> <p>We are happy to ship worldwide, but as international shipping costs vary greatly by destination we cannot always provide flat shipping rates on our website. Please <a href="mailto:info@purpleunicorncollectibles.com">contact us</a> for a shipping quote before purchasing.</p> <p>Please note that shipping from Canada to international destinations can take 2 to 3 weeks to arrive.</p> <p>Buyers outside of Canada are responsible for any applicable duties or taxes charged by your country. Customs documents will reflect the actual purchase price, excluding shipping cost. Please do not ask us to undervalue the shipment or to declare your purchase a gift.</p> <p><strong>Return Policy</strong></p> <p>It&#8217;s simple: your purchase is guaranteed to be as described.</p> <p>Should you ever receive an item that is significantly not as described, please <a href="mailto:info@purpleunicorncollectibles.com">contact us</a> for return authorization within three (3) days of receipt.</p> <p>Returns cannot be accepted without prior authorization. Return shipping instructions will be sent along with your return authorization.</p> <p>Your item(s) will have non-permanent removable security markings. Once you have inspected the piece(s) and are satisfied with your purchase, the markings can be easily removed with a damp cloth.</p> <p>This security mark must remain intact for all returns. If this mark is not present the item(s) cannot be returned.</p> <p>All returned items must include the original shipping packaging.</p> <p>Upon receipt and inspection of the returned item, the purchase price will be refunded in full. We are generally not able to offer exchanges, as most of our items are one of a kind.</p> <p>If returning a product which included any promotional or bonus items, such as gifts with purchase, these items must be returned along with the original item purchased.</p> <p>Shipping and handling is non-refundable for all returns.</p> 2008-11-22T14:26:01-05:00 store-policies 714122 2008-11-22T14:26:01-05:00 229002 2010-02-22T22:07:39-05:00 *Payment* All prices on this website are in $US. A currency converter is provided for your convenience, to be used as a guideline only. All transactions are secure and encrypted, and we never store your credit card information. We accept Visa and Mastercard through our secure server or by phone or fax. For your security we recommend you do not send credit card information through email. We also accept American Express, Discover, Visa and Mastercard through PayPal. You can also pay using your Paypal balance. Sorry, we are unable to accept Paypal payments by e-check. You do not need a Paypal account to send credit card payment using Paypal. *Sales Tax* There is no sales tax on purchases being shipped outside of Canada. Within Canada - GST/HST will be added to your total invoice (item plus shipping). Within Ontario - 5% GST and 8% PST will be added to your total invoice (item plus shipping). PST/GST/HST is calculated based on the _shipping_ address for all Canadian orders. *Shipping* Orders are generally shipped within two business days. We personally pack and ship your purchases with great care so that your package arrives safely. You might say we pack the way we would like to receive all of our own purchases. We do not ship crystal in bubble envelopes - only in boxes - to ensure that your item arrives in the same condition as when it left. We are always happy to combine shipping costs when two or more items are shipped together. Shipping costs are automatically calculated at checkout, based on shipping weight of each item, when you place your order. If you order multiple items and the shipping cost charged is incorrect, any shipping overage paid will be refunded to you once the actual combined shipping charges are calculated. Please note that due to size and weight, some items must be shipped separately. *Shipping within Canada* All packages within Canada are shipped by Canada Post Expedited Parcel with tracking and delivery confirmation. Canada Post Xpresspost Parcel is also available. Insurance is always included at no additional charge. *Shipping to the US* All packages to the US are shipped by Canada Post Expedited Parcel with tracking and delivery confirmation. Insurance is always included at no additional charge. Please note that shipping from Canada to the US by Expedited Parcel can take up to 2 weeks (10 business days) to arrive, as packages can take up to a week to clear US customs. Canada Post Xpresspost Parcel is also available, and generally takes a week (5 business days) to arrive. Other shipping options are available upon request. If you require faster delivery, please "contact us":mailto:info@purpleunicorncollectibles.com for an alternative shipping quote to your destination. Buyers outside of Canada are responsible for any applicable duties or taxes charged by your country. Customs documents will reflect the actual purchase price, excluding shipping cost. Please do not ask us to undervalue the shipment or to declare your purchase a gift. *International Shipping* We are happy to ship worldwide, but as international shipping costs vary greatly by destination we cannot always provide flat shipping rates on our website. Please "contact us":mailto:info@purpleunicorncollectibles.com for a shipping quote before purchasing. Please note that shipping from Canada to international destinations can take 2 to 3 weeks to arrive. Buyers outside of Canada are responsible for any applicable duties or taxes charged by your country. Customs documents will reflect the actual purchase price, excluding shipping cost. Please do not ask us to undervalue the shipment or to declare your purchase a gift. *Return Policy* It's simple: your purchase is guaranteed to be as described. Should you ever receive an item that is significantly not as described, please "contact us":mailto:info@purpleunicorncollectibles.com for return authorization within three (3) days of receipt. Returns cannot be accepted without prior authorization. Return shipping instructions will be sent along with your return authorization. Your item(s) will have non-permanent removable security markings. Once you have inspected the piece(s) and are satisfied with your purchase, the markings can be easily removed with a damp cloth. This security mark must remain intact for all returns. If this mark is not present the item(s) cannot be returned. All returned items must include the original shipping packaging. Upon receipt and inspection of the returned item, the purchase price will be refunded in full. We are generally not able to offer exchanges, as most of our items are one of a kind. If returning a product which included any promotional or bonus items, such as gifts with purchase, these items must be returned along with the original item purchased. Shipping and handling is non-refundable for all returns.